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Business Support Assistant - Manchester City Centre
Salary: £23,000 - £25,000 per annum
Introduction:
Our Manchester office is seeking a highly motivated individual to join our Business Support Team, providing professional, flexible, and high-standard administrative support to Executive Assistants, Personal Assistants, and fee-earners across the business.
The Role:
As a Business Support Assistant, you will be responsible for providing a wide range of administrative support services to the office. Your tasks will include, but are not limited to:
- Welcoming and assisting clients and visitors at the reception.
- Handling copying, printing, and scanning requirements.
- Managing incoming and outgoing post, including couriers, packages, and special deliveries.
- Assisting with the preparation of various documents and correspondence.
- Aiding in new client onboarding procedures, including AML checks, Letters of Engagement, and proactive follow-ups with relevant teams.
- Maintaining the client database.
- Supporting team members and providing cover when needed to ensure timely and high-quality completion of tasks.
- Assisting with ad hoc administrative tasks as required.
The Team:
You will be part of the wider Business Support Team and report to the Executive Assistant/Office Manager.
The Office:
This role will be based in our Manchester Office.
You:
We are looking for candidates with the following skills, knowledge, and experience:
- Hardworking, self-motivated, and proactive, with the ability to manage their workload efficiently in a busy, fast-paced environment.
- Capability to handle repetitive tasks with a keen eye for detail.
- Professional approach with excellent communication skills and the ability to work effectively as part of a team.
- Strong organizational and administrative skills.
- Effective time management and prioritization abilities.
- Proficient user of Microsoft software, with a willingness to undertake training to enhance relevant skills.
- Proactive attitude with the enthusiasm to work both independently and collaboratively.
- Flexibility to work overtime when required.
- Good command of the English language and grammar.
- Strong numeracy skills.
- Prior administration experience in a busy environment is desirable.
Reward & Benefits:
- 35-hour working week.
- Paid overtime or time off in lieu.
- 25 days of annual leave, increasing by 1 day after 5 years of service.
- Option to buy or sell up to 5 additional days of holiday per year.
- Contributory pension scheme with the firm contributing 5% of salary on a matched basis from the date of joining.
- Life assurance cover of 4 times annual salary.
- Eligibility for the firm's Profit-Sharing Plan, enabling staff to share in the profits of the firm. Payment is typically around £1,000 and paid in December.
- Access to health assessments, cancer screenings, and health cash plans through the flexible benefits program.
- Access to a range of additional benefits with preferential rates, including health cash plans, health screening/GP support, critical illness cover, dental and travel insurance, Techscheme, Cyclescheme, Gymflex, and a Workplace ISA.
Job Type: Full-time
Salary: £23,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Business Support Assistant
