Customer Sales Advisor - Outbound (Fully Remote) - Must have 12 months consecutive sales experience to be considered
Location: Remote working
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Salary: £21,500 per year + Average OTE Bonus of £7,200 per annum
37.5 hours per week
Contract Type: Permanent, Full Time
The role you’ll do:
As a Customer Sales Advisor in our busy Outbound department, you’ll get in touch with customers to make sure their appliances are protected. Day-to-day, you’ll:
- Use your brilliant sales and communication skills to upsell products
- Provide peace of mind by finding the right solution for every customer.
- Build rapport with customers, get to know their individual needs and put their interests first.
What else to expect:
In a 2-week training programme you’ll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
You’ll work on a shift pattern where you’ll enjoy weekends off (Monday - Thursday: 10:30 – 19:00; Friday: 9:00-17:30).
- Working from home on a remote basis.
- You will receive two 15mins breaks plus 30mins for lunch per shift.
- We’ll provide all the equipment you need, but you must have broadband access.
The experience and skills you need:
- A solid background in targeted sales or customer service
- A driven mindset with strong sales skills and a love for hitting targets
- Proven experience of working autonomously or in a home-based position
- Great communication skills – you’re at ease building rapport, listening to customers and demonstrating empathy when needed
- A team player committed to creating an excellent customer experience
- Unflappable and resilient attitude to juggle tasks and bounce back quickly
Our Benefits:
- Comprehensive training with clearly defined career progression opportunities
- Regular incentives with amazing prizes to be won
- Annual leave – 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Pension scheme – matched employer contributions up to 5% of basic salary
- Life assurance – employer funded cover of 4x basic salary
Contact
Jessica White
jessica@elizabethmichael.co.uk
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